Fee-for-Service Model to a Sustainable Population Health Model
According to Numerof and Schlosser (2022), healthcare executives must grasp that achieving proper population health requires a transformative shift from the outdated fee-for-service (FFS) model to an entirely new patient-centered, value-based care model. The unsustainability of FFS has been laid bare by staggering financial losses at major health systems, rural hospital closures, and overall economic distress exacerbated by the COVID-19 pandemic. At its core, FFS is provider-centric, with little accountability for outcomes across the complete care continuum. As highlighted in the Numerof & Associates 2022 State of Population Health Survey Report, COVID exposed FFS’ profound failure to address social determinants of health, leaving millions vulnerable. The pandemic also revealed FFS’ precariousness when procedure cancellations cut off revenue. Executives must accept that FFS’ days are numbered amid trends like growing government payer mix with lower reimbursements, private payer pushback on costs, and consumer cost-sharing through high-deductible plans (Numerof & Schlosser, 2022). A strategic pivot is critical.
The new value proposition must redefine healthcare as a
market-driven service accountable for clinical and economic value across the
care journey (Sharan et al., 2021). Organizations must proactively make the
value case by transparently demonstrating quality outcomes and prudent costs.
Simply operating without this consumer-focused, outcomes-driven mindset cedes
ground to disruptive industry entrants. Achieving this transformation requires
surmounting persistent barriers. Data deficits prevent quantifying outcomes for
routine procedures. Clinical practice remains marred by unwarranted variation,
with one study suggesting that one-third of medicine lacks evidence (Siwek,
2022). Physician engagement lags, with most organizations rating poorly on
managing cost variation at the physician level.
Leading health systems recognize that developing care
pathways, formally identifying cost/quality variance, incentivizing physicians
on outcomes, and fostering accountability for value are essential (Agarwal et
al., 2021). However, adoption remains suboptimal due to inertia and misaligned
incentives entrenched in FFS. To truly advance population health - optimizing
care while lowering overall costs - executives must courageously restructure
operations and compensation around value-based, patient-centered principles
(Chee et al., 2021). Investing in data capabilities to quantify outcomes,
hardwiring evidence-based practices, empowering physicians as Cost/quality
stewards, and aligning stakeholders around shared accountability is crucial
(Fraze et al., 2022). Old habits die hard, yet persisting with FFS ensures
healthcare’s “critical condition” worsens amid chronic disease burdens,
physician burnout, and eroding public trust. Transitioning to an innovative
population health model is vital for financial viability and restoring
healthcare’s promise of maximizing health for communities.
Practical Strategies to Lessen the Burden
1. Develop
comprehensive data and analytics capabilities: Robust data infrastructure and
analytics are crucial for population health management. Organizations must
invest in data warehouses, interoperable electronic health records, and
advanced analytics tools to stratify patient populations, identify care gaps,
and measure outcomes (Gotz et al., 2022).
2. Redesign
care delivery around value-based care models: Moving away from volume-based
payment requires redesigning care pathways, expanding care teams, leveraging
telehealth/remote monitoring, and emphasizing preventive care and care
coordination across the continuum (McWilliams et al., 2022).
3. Align
physician compensation and incentives: Transition physician compensation from
productivity-based models to value-based arrangements that incentivize
high-quality, cost-effective care. This could include shared savings, bundled
payments, or population-based payments (Peiris et al., 2021).
4. Foster
clinical integration and care standardization: Develop evidence-based clinical
pathways protocols and leverage clinical decision support systems to reduce
unwarranted care variation. Promote interprofessional collaboration across
acute and ambulatory settings (D’Aunno et al., 2022).
5. Enhance
patient engagement and self-management support: Provide patient portals, mobile
apps, and remote monitoring tools. Offer health coaching, education, and social
support to empower patients in self-care (Hong et al., 2022).
6. Address
social determinants of health: Screen for social needs and integrate social
care into care delivery through partnerships with community-based organizations
(Fraze et al., 2021).
7. Pursue
value-based payment models: Transition from fee-for-service to alternative
payment models like bundled payments, shared savings, and capitation that align
incentives for population health (Lewis et al., 2022).
8. Foster
a culture of value and continuous improvement: Visible leadership drives
culture change, multidisciplinary teams focus on process improvement, and
leveraging data/feedback loops is critical (Agarwal et al., 2021).
9. Adapting
to sustainable population health requires a multi-pronged approach,
restructuring care delivery, financial incentives, technological capabilities,
and institutional culture around value-based, patient-centric principles.
References:
Agarwal, R., Gupta, A., & Fifer, S. (2021).
Reengineering clinical operations at the physician level. New England
Journal of Medicine Catalyst.
https://catalyst.nejm.org/doi/full/10.1056/CAT.21.0176
Chee, T. T., Ryan, A. M., Wasfy, J. H., & Borden, W. B.
(2021). Current state of value-based care among physician practices. New
England Journal of Medicine, 384(7), 633-643.
D’Aunno, T., Broffman, L., Spector, W., & Kumar, S. R.
(2022). Integration of healthcare services across acute and ambulatory
settings: An implementation science perspective. Healthcare, 10(3), 585.
Fraze, T. K., Jiang, H. J., & Burgess, J. F. (2021).
Hospitals addressing population health: environmental characteristics,
capability, and motivation. Population Health Management, 24(1),
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Fraze, T. K., Meyer, A. K., & Laugesen, M. J. (2022).
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Gotz, D., Rick, J., Mongan, J., Sair, A., & Marcus, S.
C. (2022). Building the Bridge to Better Population Health. NAM Perspectives.
Hong, Y. R., Huo, J., & Antoun, J. (2022). Remote
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(2022). Moving Actual Medicare Payment Policy Toward Rewarding Better
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McWilliams, J. M., Barnett, M. L., Muhlestein, D., &
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population health. NEJM Catalyst.
Numerof, R., & Schlosser, J.
(2022). Bringing Value to Healthcare: Practical Steps for Putting Value
Over Volume. Taylor & Francis.
Peiris, D., Peng, Y., Lassere, M., Certified, N. P., &
Usherwood, T. (2021). Systematic review of value-based payment models’ impact
on population health outcomes. BMJ Open, 11(6), e044840.
Sharan, A. D., Schroeder, A., Isbell, B., Arnold, J.,
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Siwek, J. (2022). One-third of medicine is unsupported by
evidence. American Academy of Family Physicians.
https://www.aafp.org/news/blogs/freshperspectives/entry/20220126fp-evidence.html
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